Quotes are valid for 30 days. Genetic origin/provenance is available upon request.

• Inventory is not reserved at time of quote.
• Prices and availability are confirmed at the time of the order.
• Deposits may be required to hold inventory.
  
  

Minimum order requirement is 2 flats per order. All plugs are sold in single species flats of 32, 50, and 72. Our plugs cell sizes measure as follows:

• 32 cell flat – 2.5” wide x 3.5” deep, square – 17.09 cubic inch volume per cell
• 50 cell flat – 2.25” wide x 5” deep, square tapered – 11.9 cubic inch volume per cell
• 72 cell flat – 1.63” wide x 3.25” deep, round – 4.3 cubic inch volume per cell
  
  

Ordering methods include the online shop, email, and phone.

• Order by plug count (each) in full flat quantities.
• Please include requested ship date, ship to address, shipping method.
• If applicable, include a Purchase Order number or job name.
• Tags, available upon request at 10 cents each (non-refundable once printed).
  
  

Order Deadlines

• Monday 12pm (noon) for parcels & LTL shipments
• Wednesday 12pm (noon) for pickups & deliveries
• Lead time for in-stock items is ~1 week, subject to change during peak season.
  
  

Order Acknowledgements are sent via email after order has been received with any updates or changes to availability or ship date.

Order Confirmations are sent via email 3 weeks prior to ship date for advanced orders.

Cancellations or changes must be made 2 weeks prior to ship date. Any cancellations or changes after this date are subject to a 25% restocking fee.

Contract Grow requests please reach out to Sales, requires deposit and signed contract.

Sales Tax
Illinois residents must include a 6.25% sales tax on all orders. If the order is tax exempt, please include a copy of your sales tax exemption certificate prior to invoicing.

Payment is due on receipt via check, bank transfer, or credit card (3% processing fee applies). Invoices will be emailed from the accounting department once shipping has been calculated.

Checks payable to:
Pizzo Native Plant Nursery LLC
10729 Pine Road
Leland, IL 60531

Credit Terms are available upon approval of a credit check. Please reach out to Sales for an application. Terms are generally net 30 days unless otherwise negotiated and approved.

Unpaid balances are subject to a finance charge of 2% per month and a credit hold on account.

Rules for Customer Credits:

1. Customers must contact us no later than 24 hours after receipt of the product
2. Customers must send photos that show damaged plants/flats with the PNPN label
3. No refunds will be provided if any apply:
   • the flat is not black, orange, or yellow
   • the flat is not a 50-cell flat or a 32-pot tray
   • the flat is not the appropriate size and species (i.e. ASCINC in a 32 flat)
   • there is netting of any color other than red, yellow, or green
   • plants were damaged during unloading by any non-employee of Pizzo Native Plant Nursery
   • if any plants from the order are PLANTED